Return procedure

If you need to return your order, we are here to help.

The return must be made within 14 days of receiving the product.

The return is accepted only if the product arrivals damaged, by sending proof of photos to the email indicated below.

In case of return, we will make a direct refund with the original payment method (after receiving the shipping receipt).

We ask you to take note of the following exceptions to our return policy:
  • No product changes are made
  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in the original packaging
  • Returned items must not show visible signs of wear or use

For any information or clarification: